Patient Support Systems with AI

When a loved one is in the terminal phase of an illness, the emotional toll is unimaginable. Families are already grappling with the impending loss, and yet, they are expected to navigate complex bureaucratic systems to ensure their loved one gets the care and support they need. The burden on families, who are often emotionally exhausted, is not just overwhelming, it’s inhumane. In moments when they should be focused on spending time with their loved ones, they are forced to fight through complicated claims procedures, often only to have their applications rejected.

As a society, we cannot continue to let these families be rejected by system designed to help them. When data shows their living conditions, when the need is clear.

The system must work in their favor, not against them. These people are already facing their worst fears, the loss of someone they love. The system should be there to support, not burden them further. This is where AI can change the landscape. AI-powered systems that can take over the entire claims process, ensuring families receive personalized guidance, from applications to approvals, without having to become health advocates for themselves.

AI could flag incomplete or incorrect documentation early, preventing families from wasting time and energy on repetitive, bureaucratic tasks. The need for patient security systems that offer true support is urgent. AI can predict where families might struggle and ensure that no one has to bear the administrative burden while their world is falling apart. We must ensure these systems are compassionate, effective, and always focused on those who need them most.

Warmly,

Riikka